Author: N/A; Publisher: The Wise Marketer; Publication Year: 2022. The following article talks about how businesses could benefit from customer data and pointed out the 4 main ethical issues (ownership, transparency, consent, and equitable value exchange) that need to be aware of when processing customer data. The goal is to ensure that customers understand, agree, and benefit from the process…
Author: Vincent Manancourt; Publisher: Politico; Publication Year: 2021. The following article discusses how last year, one European Union employee and 2 U.S. employees acted as whistleblowers on Amazon’s mishandling of customer data. For example, the data storage is so convoluted that it would be nearly impossible to enact “the right to be forgotten,” a right that people have the right to have their data completely…
Author: Tommy Jones; Publisher: Medium; Publication Year: 2019. The following article discusses how with the development of technology, the probability of a company experiencing a data breach becomes higher and higher. There are many data privacy protection technologies emerging but which one should be used and which is the right one is still hard to decide. This article offers 3 major methods of…
Author: Tom Jongen; Publisher: Medium; Publication Year: 2021. The following article discusses how if any company uses customer data to make customer-facing decisions, there are ethical issues that need to be considered. Also, it asks us to consider “When ‘Know Your Customer’ goes too far;” and the issues related to Facebook/Cambridge Analytica political influence scandal from 2016 provide a clear…
Author: Jodie Sangster; Publisher: Smarter Business; Publication Year: 2017. The following interview sheds light on how the laws around data ethics vary by the region. The CEO of ADMA goes on to share how using data in the right way can lead to more trust from the users and effectively access to more data. In spite of all of this, she goes to say that all companies should treat the customer data like a valuable asset or opportunity…
Author: impacX team; Publisher: impacX; Publication Year: N/A. The following article describes how data ethics is an extremely important aspect of how a company should approach its collection and use of data. However, as data science is a relatively new and rapidly progressing field, it can be hard for company leaders to know exactly what can and cannot be done with data, but there are 4 points that are generally…
Author: Christian Ofori-Boateng; Publisher: Forbes; Publication Year: 2020. The following article discusses how, for businesses, data represents customers, and customers drive profit. It’s easy for a business to be distracted by company profits and less concerned about safeguarding customer information. A Lack of data risk mitigation could significantly impact a business’s future. To…
Author: Brian X. Chen; Publisher: The New York Times; Publication Year: 2021. The following article discusses how the age of digital marketing has raised some privacy concerns regarding how data are collected from consumers. This article discusses the changes that Apple and Google are making to change their privacy policies. The changes will make it harder for advertisers to access customer data. For…
Author: Anonymous; Publisher: Pure Storage; Publication Year: N/A. The following article describes how data ethics presents a common and pressing issue in today’s data-driven society, but it extends past data collection. Cyberattacks have become increasingly common in recent years and AI technologies have increased their demand for customer data in order to make impactful decisions…