Digital Democracy Is Within Reach

Author: Tristan Harris, Audrey Tang; Publisher: Your Undivided Attention; Publication Year: 2020. The following podcast episode features Audrey Tang, minister of digital affairs in Taiwan. She is a transgender woman that identifies as “post-gender” and the first non-binary person to hold an executive-level position in Taiwan. In this interview, she discusses how she has helped implement greater data transparency in the government and outlines methods…

Data Ethics and the Impact on Customer Service

Author: N/A; Publisher: Telus International; Publication Year: 2019. The following article talks about a digital security software company Thales, which says, the majority of consumers say companies are responsible for protecting them from data breaches, with 64% reporting they’re “unlikely to do business with a company where their financial or sensitive data was stolen.” Data stewardship and protection, therefore, is an…