Author: Josh Bersin
Publisher: The Medium
Publication Year: 2019
Summary: The following article first establishes several ethical issues that can result from using artificial intelligence (AI) in hiring, managing employees, or making other decisions base on data about humans. For example, if a company purchases a license to use such a software that has been developed by another organization, they will be held responsible for any unjust or unethical decisions that it makes, even if the organization making the purchase don’t understand how the algorithm works. He then suggests “A Framework for Ethics of Data and AI,” with “4 dimensions to trust”: 1). Privacy (do people know how their information is stored; how it is used; how to access, edit, or delete it; etc.); 2). Security (is the information encrypted, who has access to it, etc.); 3). Bias (how will information be used, what precautions are in place to remove bias, is the algorithm audited, etc.); and 4). People impact (is the information being used to save money/reduce costs, will it be used to improve people’s work experience or customer satisfaction, etc.)