Estée Lauder Settles Out of Court with Staff Who Were ‘Sacked by Algorithm’

Author: Becky Bargh

Publisher: Cosmetics Business

Publication Year: 2022

Summary: The following article reminds readers of the importance of not blindly relying on AI, especially when the results can seriously impact people. In the article, 3 makeup artists lost their jobs after failing an AI interview. Even though the interview was for a makeup artist position, the AI didn’t see them perform any makeup techniques. It is also interesting that the AI, and not a human, was the final deciding factor in something as subjective as whether or not someone is fit to work for a company.

Before deploying any AI algorithm, it’s important to consider what negative impacts it could have on people and try to account for them. Any negative impacts that cannot be mitigated before deployment should be monitored while the algorithm is being used. Depending on the severity of the issue, the algorithm may need to be discontinued if its benefits do not outweigh its negative impacts and the issue cannot be fixed.


Posted

in

, , ,

by